Delivery Time (without express surcharges)
The current delivery time is
approximately 2-3 weeks. All orders submitted, approved, and released today will be planned for shipment
on 31.03.2010. Delivery is then 2-3 business days for an address within the EU (3-5 for Switzerland and Norway).
Deliveries to Ireland may also take 3-5 business days.
Faster delivery may also be available upon request; these are subject to surcharges and depend upon production capabilities.
How is delivery time calculated?
Delivery time is calculated from the day order is released/approved until its shipment. Please note that once you submit an order, there is usually about 1 full business day needed to set it up and send back for review and approval. We can give you an accurate shipment and delivery date only after your official release/approval of the order.
Typical delivery times can fluctuate between 2 to 4 weeks. Therefore it is best to ask before hand when the last possible release date is for your order to make your delivery deadline.
Maximum delay of 3 business days
A delay may occur for all orders that do not have a fixed shipment day. Such orders can be delayed up to a maximum of
3 business days. Customers will be informed about such delays.
Fixed delivery
An order may be 'fixed' for an agreed shipping date for an additional 5%. This will then guarantee completion and shipment on a given date. For our Express-Service, this cost is already included.
Fixed delivery is available upon explicit request; this is not assumed under a standard order.Should we not be able to meet a fixed delivery date, will we refund 5% for each item not delivered as well as an additional 25% price reduction (per unit/item that did not meet date).
Express-Service
You need your order in less than 2-3 weeks? Than utilise our Express-Service!
This service is only available upon request as our production capacities are limited. A surcharge of 15%-50% may apply depending on current delivery times. Our service team will gladly make a concrete
quote.